MINISTRY OF BUSINESS, ENTERPRISE AND COOPERATIVES (COOPERATIVES DIVISION)

(Co-operate with us to improve our service)

CUSTOMER FEEDBACK FORM
 
The Permanent Secretary, 3rd Floor, LIC Centre, John kennedy St., Port Louis
  Tel: 4050770 Fax: 208 9263 E-mail: pscoop@govmu.org
 
 
Form Number : CD 18

* are mandatory fields and need to be filled

1. Personal Details

First Name
Surname

2. Contact Details

Telephone No
Address
Email Address *

3. Organization

Name of Co-operative Society/Organization

4. Service Ratings

Give your appreciation on the following services provided by the Co-operatives Division. Please tick as appropriate.

    Very Good Good Satisfactory Poor
       
(a) Public relations & Counselling
(b) Formation & Registration of Co-operative Societies
(c) Conception & Implementationof Projects
(d) Management of Co-operative Societies
(e) Promotion & Development of Co-operative Sector
(f) Operation of Incentive Schemes for the Development of Co-operatives
(g) Audit of Accounts
(h) Disputes & Arbitration
(i) Inscription of Fixed Charges
(j) Release of Charges
(k) Liquidation of Co-operative Societies
(l) Consolidation of Co-operative Societies
(m) Education & Training on Co-operative
(n) Response to Enquiries
(o) Response to Complaints
(p) Accessibility to Officers
(q) Time taken to provide services
(r) Courtesy
(s) Reliability of Services
 
(a) Public relations & Counselling
 
  Please Specify
 
(b) Formation & Registration of Co-operative Societies
 
  Please Specify
 
(c) Conception & Implementationof Projects
 
  Please Specify
 
(d) Management of Co-operative Societies
 
  Please Specify
 
(e) Promotion & Development of Co-operative Sector
 
  Please Specify
 
(f) Operation of Incentive Schemes for the Development of Co-operatives
 
  Please Specify
 
(g) Audit of Accounts
 
  Please Specify
 
(h) Disputes & Arbitration
 
  Please Specify
 
(i) Inscription of Fixed Charges
 
  Please Specify
 
(j) Release of Charges
 
  Please Specify
 
(k) Liquidation of Co-operative Societies
 
  Please Specify
 
(l) Consolidation of Co-operative Societies
 
  Please Specify
 
(m) Education & Training on Co-operative
 
  Please Specify
 
(n) Response to Enquiries
 
  Please Specify
 
(o) Response to Complaints
 
  Please Specify
 
(p) Accessibility to Officers
 
  Please Specify
 
(q) Time taken to provide services
 
  Please Specify
 
(r) Courtesy
 
  Please Specify
 
(s) Reliability of Services
 
  Please Specify

5. Comments

Additional Comments, if any, on the services you would like to make.

6. Service Qualification

If you were to qualify the services offered by the Co-operatives Division in general, which of the following, according to you, would be more applicable: (Tick as appropriate)

  Very Professional Professional
     
  Not Bad Unprofessional
     

7. Suggestions

Any Suggestion you would like to make for the improvement of our services :

Date :